🤑 47 Europa Casino Player Reviews - list.keramika3d.ru

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Also no replies to my chats. Bad for withdraw, so long to process, bank transfer is difficult to make it happen. I have wrote customer support…. I have won. I have my own money lying in the account and they do not get back to me! I have emailed support a few times with no reply. I made the mistake of entering the type of account instead of my account number and now they can not assist me? As of late 2 deposits from much better went missing from my account. Pinetown South Africa. All onus was on me to verify my deposits. Send them 5 times proof of address. I was told I cannot withdraw money through the account I used to deposit. First I had to redeposit money with Much Better, I did this, when I went to withdraw it said no withdraw method. Very quick payment. Let me cash out my Canadian dollars but no deposit was made in my account. After registering I deposited R rand and as I was about to play the whole thing crashed. That is a joke, but it does say on their website that they can only pay out 10K per month. Best of luck to you! I became so discouraged with these people, I played auto spin until I lost everything. I am shocked that the casino is able to take deposit from my VISA account but cannot process withdrawals using same account. Then received email that I can only withdraw R Because I did not comply with one of their rules. They are next to impossible. I like Playtech software. I got the contact of a software engineer who was said to be able to assist and he actually did help me withdraw my winnings fully from them and sent it to me. My first request to be paid out resulted in a request for personal info and documents which I sent. Will wait and see if I get any money. They fixed that issue, now it is day 8 and emails are going unanswered. Gave me reference number but bank said they never got it and dont know where it is. When I tried to fix it, it said my email does not exist.

I made a europa casino bitcoin using easy EFT. I am also unable to access my account as they will not update my log in details.

They say on their website it will take 4 days to process it, but after day 4 they asked me for a copy of my cards, which I did blanked out of course. I think it was false advertising. Just as well I checked these comments before making another deposit.

The money dissapeared from my account only R was left. They were quick to take my R I won R Yesterday I tried to take my money out and was europa casino bitcoin only R Now there is something about wagering which I have no control over and my money is in pending that will take 4 days before payout.

I won 2. Thats why I dont bother with their huge jackpots.

I also transferred money to the account and played for a while and then my account was blocked as apparently i put the incorrect password in 3 times. Europa Casino. They refuse to accept my drivers license or ID document. Since then I have received no further answers to my emails and no money. A few weeks later and still no answer. Anyway keep your money and play elsewhere. For everyone from South Africa please note South African players are not allowed to play on Europa casino which could explain the cause of all the issues that have been taking place. Once I won Jack pot over euros and they quickly done the payment. Chat bots are not very customer service oriented. Why would that matter. I have gone through this for 5 times — i gave up. I e-mailed and asked why, no reply. I tested a small withdrawal of R and it never worked, yet some casinos easily process withdrawals. Simple and easy proces of verfication. I wanted to withdraw the money as i have met the wagering requirements. I won I have done everything they asked they accepted all my ID and things but they still refuse to pay. Got email that stated that everything is sorted only proof of address. The games at Europa are interesting and dirrerent. No problem making deposits. Now they wont answer my emails. An excellent casino, very professionall, quick response on e-mail and chat. Many free spins but always at minimum wager, never at wager your betting. I can not even withdraw that shows my account is blocked….. I saw someone won money on facebook and she was able to draw her winnings. Time and time again they kept on telling me the funds cannot be withdrawn due to verification docs that must be submitted. Also no response to any emails! This is not good and should not be allowed IMO. Still they needed more and more info. I won USD. I won some money, made a withdrawal all good. Any way send that as well. After winning R29 I have send in docs as they requested since Dec Then I had to take pics of docs as they say pdf is not excepted. It is not the sign of a good casino and I will not be depositing again. They do their utmost best to frustrate customers and i wonder i they do make payments to clients. I am deeply disappointed in this service. The games are fun but look out if you need to withdraw any winnings. I filmed my screen and there in front of my eyes they did not pay me out or sometimes they paid me too little. I have send 5 emails with the same documents for verification purposes in order to process the withdrawal. The support staff gave me many misleading options. Still no refund was told days before the documents would be received. I hate it when I cannot choose to opt out of a bonus and here you are stuck with the playthrough before you can cash out your own money. Still waiting on a withdraw since January Even when you send them the bank information, they are not in a hurry to process it. I asked them for the rule I did not comply with. Hi Pls advise which ID document u sent through. However, i subsequently had R winnings which I could not withdraw as I had to wager my winnings by keeping playing because I still had R bonus. Then they wanted proof of deposit. Not a fan of this casino. Customer service ignores my request for refund. They even went as far as saying they had already paid me and removed the money from my account then requesting I funded the account. Seriously now. Another fellow on chat told me to deposit with I-Debit. Yes I made a mistake but how is there no turn around time? Seems to be that while your playing with the bonus money the slots are in your favor till you get close to meeting the requirements to be able to cash out then the machine just stops paying any worth while wins.